Privacy
Winnbee Technologies (“Winnbee”, “we”, “our”, or “us”) operates winnbee.com (the “Website”) which provides creators a platform to receive payments and support from their audience. This Privacy Policy explains how we collect, use, disclose and safeguard the personal information we receive from users (creators and fans) of the Website. By accessing or using the Website, you agree to the terms of this policy.
Last updated:October 22, 2025
Information We Collect
Information you provide:
- When you sign up as a creator or supporter: name, email address, phone number, profile information.
- When you link bank or payment accounts for creators: bank account details, PAN, KYC documents for payouts.
- Messages or comments you leave when supporting a creator.
Information automatically collected:
- Usage data: pages visited, actions taken, time stamps.
- Device & log data: IP address, browser type, operating system, referral data.
- Payment transaction data: amount, date, creator supported, method used (UPI, card, wallet).
How We Use Your Information
We use the collected information for:
Primary Uses
- Providing and maintaining the service (creator pages, payment flows, dashboards).
- Processing payments and payouts securely.
- Managing your account, KYC & compliance.
- Communicating updates, customer support, marketing (you may opt-out).
- Detecting, preventing and responding to fraud or abuse.
Information Sharing and Disclosure
We do not sell your personal data. We may share your information:
We Never Sell Your Data
- With our payment partner (such as Razorpay) to facilitate transactions and payouts.
- With service providers who assist us (hosting, analytics, email delivery).
- When required by law, regulation, or to protect our rights or the rights of others.
Data Security
We take reasonable precautions — encryption in transit & at rest, access controls, monitoring — to protect data. However, no online system is completely secure and we cannot guarantee absolute security.
Encryption
Secure Storage
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance experience, track usage, and may include analytics tools. You can control or delete cookies via your browser settings.
Your Rights
Depending on your jurisdiction, you may have rights to:
Right to Access
Access and correction of your personal data.
Right to Rectification
Object to processing for certain purposes.
Right to Erasure
Request deletion of your account and data (subject to regulatory retention).
Data Retention
We retain your personal data as long as you maintain an account or as necessary for our business and legal obligations (e.g., tax, audit, regulatory requirements).
Children's Privacy
Our services are not directed to persons under the age of 18. We do not knowingly collect personal data from children under 18. If discovered, we will delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Effective date”.
Contact Us
If you have questions regarding this policy, you may contact us at: